Executive summary

Telecom, from network planning to service fulfilment, assurance and billing, aligned to eTOM. This is the Telecommunications Process Pack from the Stratenity Library, a governed strategic execution asset that is already built for you. It gives your team the full working method for telecommunications process, and it walks through everything from core operating processes: order-to-activate, assure, bill, care to industry kpis and benchmarks. Every asset ships with a worked client example, a clear RACI, defined KPIs, and governance you can defend, so your team adapts it to a live client engagement instead of starting from a blank page.

What is inside

What this pack covers

This is a preview of the full deliverable. Inside the Stratenity Library, this pack walks your team through the complete method, section by section, with a worked client example threaded throughout.

  • The Telecommunications Industry at a Glance
  • The Telecom Value Chain
  • Core Operating Processes: Order-to-Activate, Assure, Bill, Care
  • Network Operations and Capex
  • Commercial: Acquisition, Retention, Monetisation
  • The Operating Model and Key Roles

Create a free account to view the full page