Executive summary

Retail and commercial banking, from customer onboarding and lending to payments and risk. This is the Banking and Financial Services Process Pack from the Stratenity Library, a governed strategic execution asset that is already built for you. It gives your team the full working method for banking and financial services process, and it walks through everything from core operating processes: originate-to-service, payments, and KYC onboarding to industry kpis and benchmarks: NIM, cost-income, ROE, NPL, CET1. Every asset ships with a worked client example, a clear RACI, defined KPIs, and governance you can defend, so your team adapts it to a live client engagement instead of starting from a blank page.

What is inside

What this pack covers

This is a preview of the full deliverable. Inside the Stratenity Library, this pack walks your team through the complete method, section by section, with a worked client example threaded throughout.

  • The Banking Industry at a Glance
  • The Banking Value Chain: Deposits, Lending, Payments, Wealth
  • Core Operating Processes: Originate-to-Service, Payments, and KYC Onboarding
  • Risk, Capital, and the Balance Sheet
  • The Banking Operating Model
  • Organisation and Key Roles: The Three Lines of Defence

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