Executive summary

Application managed services (AMS) provide ongoing support, maintenance, and enhancement of applications against agreed service levels. This is the Application Managed Services from the Stratenity Library, a governed strategic execution asset that is already built for you. It gives your team the full working method for application managed services, and it walks through everything from scope and service catalog to run, maintain, and enhance. Every asset ships with a worked client example, a clear RACI, defined KPIs, and governance you can defend, so your team adapts it to a live client engagement instead of starting from a blank page.

What is inside

What this asset covers

This is a preview of the full deliverable. Inside the Stratenity Library, this asset walks your team through the complete method, section by section, with a worked client example threaded throughout.

  • Why Application Managed Services
  • The AMS Value Proposition
  • Scope and Service Catalog
  • Service Levels and KPIs
  • The Delivery Model: Onshore, Offshore, and Pods
  • Transition and Knowledge Transfer

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