A partner and reseller journey map maps the stages a channel partner moves through with their actions, thoughts, emotions, touchpoints and pain points, exposing moments to improve. This is the Partner and Reseller Journey Map from the Stratenity Library, a governed strategic execution asset that is already built for you. It gives your team the full working method for partner and reseller journey, and it walks through everything from the partner journey and its stages to prioritising the opportunities to improve. Every asset ships with a worked client example, a clear RACI, defined KPIs, and governance you can defend, so your team adapts it to a live client engagement instead of starting from a blank page.
What this map covers
This is a preview of the full deliverable. Inside the Stratenity Library, this map walks your team through the complete method, section by section, with a worked client example threaded throughout.
- Context, Scope and Objectives
- Approach and Methodology
- The Partner Journey and Its Stages
- Actions, Thoughts and Emotions Across the Journey
- Touchpoints and Moments of Truth
- Pain Points and the Points of Drop-off