A employee journey map maps the stages an employee moves through with their actions, thoughts, emotions, touchpoints and pain points, exposing moments to improve. This is the Employee Journey Map from the Stratenity Library, a governed strategic execution asset that is already built for you. It gives your team the full working method for employee journey, and it walks through everything from personas and the journey stage model to prioritising opportunities and designing interventions. Every asset ships with a worked client example, a clear RACI, defined KPIs, and governance you can defend, so your team adapts it to a live client engagement instead of starting from a blank page.
What this map covers
This is a preview of the full deliverable. Inside the Stratenity Library, this map walks your team through the complete method, section by section, with a worked client example threaded throughout.
- Context, Scope and Objectives
- Approach and Methodology
- Personas and the Journey Stage Model
- Evidence: Listening, Data and the Touchpoint Inventory
- Building the Map: Actions, Thoughts, Emotions
- Moments That Matter and Pain Point Diagnosis