A method for running the first 90 days of a knowledge foundation so the first practices are accurate, safe, and used.
What the 90-day playbook covers
The asset walks a programme lead through the ontology, council, baselines, identities, confidentiality, go-live, the first incident, and the day-90 review. It includes a milestone plan, an action log, and escalation rules, with a worked synthetic case.
- Signing the ontology
- Convening the knowledge council
- Setting baselines and the gold set
- Resolving identities