Executive summary

An execution playbook for finance and accounting outsourcing: provider selection, business case, service levels and transition gates.

What is inside

What the playbook covers

The playbook starts from an agreed scope and delivery model and covers the baseline, provider evaluation with controls assurance review, the business case with payback, the service-level schedule and credits, and wave-by-wave transition with parallel-run exit criteria.

  • Baseline volumes, cost and controls per process
  • Weighted provider evaluation and controls assurance review
  • Business case with one-off costs and payback
  • Service-level schedule with formulas, data sources and credits
  • Transition waves that protect the close
  • Wave gates and parallel-run exit criteria
  • Five working tools and the review record