Executive summary
A method for deciding who claims, who verifies, who tests, and who decides on transformation benefits.
What is inside
What the operating model covers
The asset walks a design lead through the three lines, rules, the claim life cycle, lock-in, position control, reporting, decision rights, and controls. It includes an operating model table, a role map, and an approval matrix, with a worked synthetic case.
- Three lines for benefits: owners, assurance office, internal audit
- Verification rules and evidence grades
- The claim life cycle from proposal to persistence
- Budget lock-in and position control