Executive summary
A method for designing how two organizations run a partnership day to day and who decides what, before the agreement is signed.
What is inside
What the operating model design covers
The asset walks a design owner from the approved structure to a signed operating model: the decision map across both partners, joint governance, alliance roles, cross-partner processes and service levels, data rules, commercial administration, performance data, and dispute and exit. It ends with a joint approval matrix, a design acceptance scorecard, and an issue and dispute log.
- Translating an approved partnership structure into a working operating model
- Which decisions each partner takes alone and which jointly
- Joint governance that decides rather than reports
- Alliance management roles on both sides
- Service levels at every hand-off between the partners
- Data sharing rules matched to the approved stage
- A dispute ladder and exit mechanics that work under pressure