Executive summary

A method for deciding who keeps organizational knowledge connected and current, and who decides what is added.

What is inside

What the operating model covers

The asset walks a design lead through the council, owners, stewards, schema changes, freshness, confidentiality, evaluation, decision rights, and controls. It includes an operating model table, a role map, and an approval matrix, with a worked synthetic case.

  • A knowledge council for priorities and gates
  • Entity owners and practice stewards
  • A schema change board
  • Freshness service levels

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