Human and agent work allocation: Target operating model and decision rights

Design the agent operating model: authority register, authority board, least-privilege identities, agent operations team, escalation, monitoring, and incidents.

Asset IDSTX-A0215

CategoryOperating Model, Org and Systems Design

TierRead and Download

Prepared byStratenity Advisory Team

Executive summary

A method for deciding who sets agent authority, who supervises agents, and what happens when they fail.

What is inside

What the operating model covers

The asset walks a design lead through the register, board, identities, supervision, escalation, monitoring, incidents, decision rights, and controls. It includes an operating model table, a role map, and an approval matrix, with a worked synthetic case.

An authority register for every task type
An authority board for tier changes
Agent identities with least privilege
An agent operations team that supervises

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Stratenity Advisory Team. (2026). Human and agent work allocation: Target operating model and decision rights. Stratenity Library. https://www.stratenity.com/resources/library/operating-model-design/human-and-agent-work-allocation-target-operating-model-and-decision-rights

Stratenity Advisory Team. "Human and agent work allocation: Target operating model and decision rights." Stratenity Library, 2026, www.stratenity.com/resources/library/operating-model-design/human-and-agent-work-allocation-target-operating-model-and-decision-rights.

Stratenity Advisory Team. "Human and agent work allocation: Target operating model and decision rights." Stratenity Library, 2026. https://www.stratenity.com/resources/library/operating-model-design/human-and-agent-work-allocation-target-operating-model-and-decision-rights.

Stratenity Advisory Team (2026) Human and agent work allocation: Target operating model and decision rights. Stratenity Library. Available at: https://www.stratenity.com/resources/library/operating-model-design/human-and-agent-work-allocation-target-operating-model-and-decision-rights (Accessed: the date of access).

@misc{stratenity_stxa0215, author = {{Stratenity Advisory Team}}, title = {Human and agent work allocation: Target operating model and decision rights}, year = {2026}, publisher = {Stratenity Library}, howpublished = {\url{https://www.stratenity.com/resources/library/operating-model-design/human-and-agent-work-allocation-target-operating-model-and-decision-rights}}, note = {Asset ID STX-A0215} }

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Human and agent work allocation: Target operating model and decision rights

What the operating model covers

This is a taste. The full library goes deeper.

Stratenity is the AI Operating System for Strategic Execution™.

Stratenity is the AI Operating System for Strategic Execution^™.