Executive summary
A method for designing how an approved AI tool will operate, who is accountable, and who may change what.
What is inside
What the operating model covers
The asset takes the approved option and its conditions and walks a design lead through the process redesign, the review and exception model, the role map, the decision-rights register, the approval matrix, the capacity release path, and a design critique. It ends with an operating model canvas, a role map, and an approval matrix, with a worked synthetic case.
- Turning an approved AI investment option into a working process
- Where people review, accept, or override the tool's output
- Exception and fallback paths when the tool cannot help
- A role map from benefits owner to front-line handler