A maturity diagnostic for payments organizations deciding which merchant onboarding fixes deserve funding. It pairs anchored capability scoring with stage-by-stage funnel economics, so investment follows measured leakage rather than opinion.
What this asset covers
The diagnostic contains:<ul><li>A weighted capability rubric with anchors for ad hoc, defined and optimized practice.</li><li>Written formulas for conversion, unit cost, activation time and support effort.</li><li>Rules for valuing options without double counting or treating freed capacity as cash.</li><li>Downside scenarios, approval gates and risk guardrails.</li><li>A synthetic worked example, a failure case, a payment-facilitator variant and a calibration exercise.</li><li>Editable tools: a scoring sheet, a gap register, a funnel economics worksheet, a calibration log and a requirements confirmation checklist.</li></ul>
- Purpose and decision
- Context and applicability
- Inputs and evidence
- Definitions and assumptions
- Method and analytical logic
- Current-state assessment
- Options and business case
- Recommended design
- Execution and activation
- Governance and risk
- Measurement and benefits
- Worked example and practice
- Working tools and references