Executive summary

A diagnostic for deciding whether to accept, conditionally accept or withhold vendor delivery at each contracted milestone. It separates vendor performance from the organization's own readiness so that each gap goes to the right owner.

What is inside

What this asset covers

Inside are an anchored nine-dimension scoring rubric with gate and override rules, and an evidence hierarchy for grading what vendors submit. There is also a gap register that attributes each gap to vendor, client or both. The asset adds a breakeven-based business case for oversight and execution, governance and KPI tables with owner roles. A labeled synthetic example, a failure case, a calibration exercise and copyable worksheets complete the set.

  • Purpose and decision
  • Context and applicability
  • Inputs and evidence
  • Definitions and assumptions
  • Method and analytical logic
  • Current-state assessment
  • Options and business case
  • Recommended design
  • Execution and activation
  • Governance and risk
  • Measurement and benefits
  • Worked example and practice
  • Working tools and references