Executive summary

A governed assumption register and research pack for a health plan deciding which claims workflows to modernize first, built so every business case number is traceable and challenged before the investment case is written.

What is inside

What the research pack covers

The asset takes the signed claims baseline and readiness position and walks the team through enumerating the variables the investment case will need, drafting each as a range with a confidence grade, attaching provenance, running targeted research sprints on the weakest assumptions, and freezing a challenged register version that the options appraisal can rely on.

  • Scope: the assumption set behind a claims administration modernization business case
  • Five assumption classes: demand, unit cost, benefit, alternatives, and uncertainty
  • A register format that gives every number a range, a confidence grade, and a named source
  • Research methods for closing the gaps the baseline diagnostic registered
  • A challenge protocol that separates observations from hypotheses before the case is built
  • A freeze gate and handover into the options appraisal and investment case
  • A worked synthetic health plan example with a failure case and practice exercise