A research pack for deciding whether a patient engagement offering can pay its own way. It weighs engagement and support demand against the full cost of running the offering. It relies only on evidence you can trace and on benefit mechanisms finance will accept.
What this asset covers
The pack includes: - a decision frame with conditions for use; - an inputs table and an evidence hierarchy; - a repeatable viability method with formulas and scoring anchors; - option and scenario guidance and gated governance; - KPI definitions; - a worked synthetic example, with a failure case and an alternate scenario; - editable tools: an assumption register, a source log of primary-source leads still to verify, a research question register, a viability scorecard and a review record.
- Purpose and decision
- Context and applicability
- Inputs and evidence
- Definitions and assumptions
- Method and analytical logic
- Current-state assessment
- Options and business case
- Recommended design
- Execution and activation
- Governance and risk
- Measurement and benefits
- Worked example and practice
- Working tools and references