A playbook for transforming insurance underwriting and claims, the levers, sequence, and operating-model changes that cut loss and expense ratios while improving the customer experience. This is the Insurance Underwriting and Claims Transformation from the Stratenity Library, a governed consulting deliverable that is already built for you. It gives your team the full working method for insurance underwriting and claims transformation, and it walks through everything from data foundation and risk-based pricing to the target operating model and talent. Every asset ships with a worked client example, a clear RACI, defined KPIs, and governance you can defend, so your team adapts it to a live client engagement instead of starting from a blank page.
What this asset covers
This is a preview of the full deliverable. Inside the Stratenity Library, this asset walks a consultant through the complete method, section by section, with a worked client example threaded throughout.
- Context, Scope and Objectives
- Approach and Methodology
- Data Foundation and Risk-Based Pricing
- Straight-Through Processing and the Underwriting Workflow
- Claims Automation and the Digital Claim Journey
- Claims Leakage Control and Fraud Detection
- The Target Operating Model and Talent
- Performance and Outcomes
- Findings and Insights
- Recommendations and Roadmap
- Value Realisation Framework
- Risks, Assumptions, Issues and Dependencies (RAID)
- Governance and Next Steps
Review, download, and activate in 48 hours
Stratenity Library subscribers can review this asset in full, download it, and activate it into a governed, client-ready deliverable in 48 hours rather than weeks. Each asset ships with a worked client example, a clear RACI, defined KPIs, and governance you can defend.
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