Executive summary

The Crisis Communication Framework provides a structured approach for teams to effectively communicate during crises. This is the Crisis Communication Framework from the Stratenity Library, a governed strategic execution asset that is already built for you. It gives your team the full working method for crisis communication, and it walks through everything from the crisis response operating model to rebuilding trust after the event. Every asset ships with a worked client example, a clear RACI, defined KPIs, and governance you can defend, so your team adapts it to a live client engagement instead of starting from a blank page.

What is inside

What this framework covers

This is a preview of the full deliverable. Inside the Stratenity Library, this framework walks your team through the complete method, section by section, with a worked client example threaded throughout.

  • Context, Scope and Objectives
  • Approach and Methodology
  • The Crisis Response Operating Model
  • Holding Statements and the First Hour
  • Stakeholder Sequencing and Channel Discipline
  • Spokesperson Discipline and Message Control

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