Executive summary

A worked shared services case and a facilitated lab that builds judgment at the decisions that shape what consolidation delivers.

What is inside

What the case and lab cover

The asset presents the full synthetic engagement and sets out how to run it as a half-day lab: preparation, five decision blocks with briefs, scoring, debrief, adaptation records, and transfer actions.

  • One synthetic shared services program followed from baseline to review
  • Five decision points from baseline to the order-to-cash decision
  • Commit-before-reveal format for teams
  • A frozen exercise dataset from the nine pathway assets

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