Executive summary

A diagnostic for healthcare provider leaders who need a trustworthy picture of specialty access and referral performance before deciding how to redesign it. A structured questionnaire is paired with an evidence inventory, so each baseline figure carries a confidence grade and each gap has an owner.

What is inside

What this diagnostic covers

The diagnostic covers the practice domains that shape specialty access, each with scoring anchors. It adds an evidence grading hierarchy and written-out formulas for completion, capacity and referral loss. Decision rules link each specialty's dominant driver to a redesign direction, supported by gate, risk and KPI tables. The asset closes with a fully synthetic multi-specialty worked example, a failure case, a practice exercise and copyable working tools.

  • Purpose and decision
  • Context and applicability
  • Inputs and evidence
  • Definitions and assumptions
  • Method and analytical logic
  • Current-state assessment
  • Options and business case
  • Recommended design
  • Execution and activation
  • Governance and risk
  • Measurement and benefits
  • Worked example and practice
  • Working tools and references