Executive summary

A framework for the digital operating model, product/experience pods, platform and shared services, agile ways of working, and outcome-based governance, so digital delivery is fast and accountable. This is the Digital Operating Model Framework from the Stratenity Library, a governed strategic execution asset that is already built for you. It gives your team the full working method for digital operating model, and it walks through everything from customer journeys and value streams to ways of working (agile and product delivery). Every asset ships with a worked client example, a clear RACI, defined KPIs, and governance you can defend, so your team adapts it to a live client engagement instead of starting from a blank page.

What is inside

What this framework covers

This is a preview of the full deliverable. Inside the Stratenity Library, this framework walks your team through the complete method, section by section, with a worked client example threaded throughout.

  • Digital Ambition and Strategy Linkage
  • Operating Model Design Principles
  • Customer Journeys and Value Streams
  • Organisation, Teams and Product Model
  • Technology Platform and Architecture
  • Data and Analytics Foundation

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